Service & Support

MD Solutions, Inc. specializes in practice management and consulting, billing, and complete software and hardware solutions designed for small to mid-sized medical practices and billing services.

We offer many convenient and cost-effective services including electronic claims submission, coding services, billing services, software and hardware upgrades and maintenance, website design, and much more.

Billing Services
Leave all the maintenance to us. We house the server and the data while you access everything you need via high-speed connection. Click here for more information

Coding Services
Coding doesn't have to be a hassle. Our knowledgeable staff can customize your codes to your needs. What a great way to make your practice's work flow more efficient.

Electronic Patient Statements
By outsourcing the printing of your statements and collection letters, you no longer have to worry about the hassles that come with in-house printing and mailing. You'll see that your costs are reduced, your cash flow is improved and your professional image is enhanced. Electronic patient statements allow you to view, edit, customize and mail statements without having to print anything in house. Customization features allow for the addition of notes to patient statements, such as “You have a past-due balance,” etc. Once the statement is mailed to the patient, the file can be accessed for review in your office. And, all of these features are integrated into the practice management system.

Hardware Maintenance
Protect your investment and avoid per hour prices. If something goes wrong, we will fix it or replace it at no additional cost to you.

Software Maintenance
Unlimited software support for one price. No hourly fees. Call as many times as you want and get as many hours of support as you need.

Remote Offsite Backup
Is your data safe from natural disaster? Have you considered what would happen if a flood, fire or tornado wiped out your server and all your backup tapes? Let us provide another level of assurance with off-site backup via secure broadband connection to your Medical Manager system! Click here for more information

Consulting Services
We will evaluate your hardware, software, network, and your office flow. We'll locate the problem areas and provide you with ideas and procedures to minimize those problems. We'll help you maximize productivity, while decreasing costs and increasing profitability.

Web Site Design / Development
There are many reasons why your medical practice should have an online presence. Allow us to design, develop, host and maintain a website for you to promote your practice and keep your patients and prospects informed.

Technical Training
Learn how to use your software properly. Take the guesswork out of learning new tricks and shortcuts. Whether you are a beginner or a seasoned professional, our staff can instruct you in using your software more efficiently. Click here for more information.

Technical Support
We have technicians on hand to tackle the most complicated problems you face. Employees of MD Solutions, Inc. are an experienced team of professionals who are ready to handle almost any situation that arises.